Thank you for supporting Hello Dahlia Flower Farm! Please read the following policies carefully before purchasing dahlia tubers.

Refunds & Problem Resolution

We take great care to ship healthy, viable tubers. If there is a problem with you order, please contact us within 48 hours of delivery.

• Customers must email or message us within 48 hours of receiving the tubers

• A photo of the tuber must be included

• If the tuber is determined to be non-viable or damaged upon arrival, a refund will be issued

• Due to the limited quantities grown on our small farm, we are unable to send replacement tubers

No refunds will be issued after 48 hours from delivery.

Disease Disclaimer (Including Gall)

Dahlias are living plants, and like all plants, they may carry disease even when no symptoms are visible.

While we work very hard to grow healthy stock, Hello Dahlia Farm cannot guarantee that tubers are free from disease. Estimates among growers commonly range from 5-10% or more of dahlias potentially carrying virus or other disease without visible symptoms.

To reduce risk on our farm, we follow these practices:

• Cutting tools are cleaned between plants

• Plants showing any abnormalities are removed and discarded, not composted

• Tubers are visually inspected before storage and shipping

• We would never knowingly sell tubers from diseased plants

By purchasing tubers, the buyer acknowledges the inherent risk involved in growing dahlias

Shipping Policy

• We ship within the United States only.

• Shipping is a flat rate of $15 per order

• We aren’t able to combine multiple orders

• Tubers will ship late April to early May depending on weather

By placing an order, you agree to all the policies listed above.

We truly appreciate your support of our small business and our shared love of dahlias!